The Auto & Tire Doctor
Very bad experience with Auto & Tire Doctor. They lost the key to my vehicle and waited 3 days before putting in a legitimate effort to retrace their steps (when they finally found it). With all this going on, their communication was awful. They never called me when they said they would, I was put on hold every time I called, and when I did get through to someone, they sounded like they couldn't wait to hang up on me. To make matters worse, I waited at their shop for over an hour to pick up my vehicle after the repair was "done". As they were giving me my car back, they mentioned a squeaking noise coming from under the hood...a noise that I had never heard before bringing my car to them. I took it to another mechanic in Reno the next day where they fixed the problem AND realized that the folks at Auto & Tire Doctor had made a mistake during their repair. The good mechanics at Reno Vulcanizing Works ended up fixing this mistake for me as well. To top it off, the mechanics at Auto & Tire Doctor blew a fuse in my vehicle during the repair and now the radio doesn't work.